Our first encounter with Ben was when he was assigned the job of installing a Beta 14hp engine in our sailing boat four years ago. Having a Yanmar 8hp engine in our boat since its launch in 1978, we were unsure how difficult it would be to change over to a more modern engine but Ben surprised us with not only his ability to engineer a solution to fit a completely different shape of engine but the workmanship was exceptional. He was patient and thorough, ensuring that the mounts would be perfectly level and the engine perfectly balanced on the shaft. After over 25 years of frustration with our old engine, our new engine hasn't skipped a beat in its performance and is so quiet! Ben continues to service our engine annually and remains very dedicated to follow up on whatever work he performs. As a marine engineer Ben was also able to fully service our Fleming wind vane with new bushings and freeing up a seized part. He has also installed a new fuel tank to replace our old stainless tank. No matter what Ben tackles, he gives 100% in both his work and his service, including the superior staff he works with who are also fully committed to living up to the Thwaites Marine reputation for quality work and service. Cheers to all the staff at THWAITES! Phil and Di, Yacht Matira.